For supporters

Know the moment they start a heads-up

When someone you support starts a heads-up in Herald, you see it at once on your iPhone, iPad, Apple Watch, Mac or Apple Vision Pro, with what helps and their plan.

Herald is free for supporters.

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A supporter's view of someone's seizure action plan

How you join

They send you a link

From Herald, by message, email or however they like. It's for you alone.

You open it on your iPhone

Herald opens, or the App Store does if you don't have it yet. You say who you are to them.

They say yes

They tap Allow on their side, and from then on Herald waits quietly until they need it.

During a heads-up

  • A Time Sensitive notification, then a card on your Lock Screen with a timer
  • Their plan, step by step: what helps and when to call for help
  • Where they are, if they chose to share it, only while the heads-up lasts
  • When it's over, or if they started it by mistake
A heads-up on an Apple Watch

On your Apple Watch too, so you know without reaching for your phone.

What Herald doesn't do

Herald never calls anyone and never contacts emergency services. If their plan says it's time to call, you call. For an emergency, call your local emergency number.

  • It doesn't show you their log, only what they share: heads-ups, their plan and where their rescue kit is
  • It doesn't follow where they are between heads-ups
  • Everything they share is sealed, so only your devices can read it

First aid, ready when you are

Herald for supporters has the first-aid steps from the CDC and the Epilepsy Foundation, and a practice now and then, so a real heads-up feels familiar.

Supporting more than one person

Each person you support has their own page in Herald, with their own plan, and you can step away from one at any time.